Shipping policy

SHIPPING POLICY

La Purisima Naturista, operated by La Purisima Salud Natural Inc., processes and ships orders within the United States only.

ORDER PROCESSING TIME  
Orders are typically processed within 1–3 business days after payment confirmation. Processing times may be extended during high-volume periods, promotions, or holidays.

Orders are processed Monday through Friday, excluding U.S. federal holidays.

SHIPPING METHODS & DELIVERY TIMES  
Delivery times vary depending on the shipping method selected at checkout and the destination. Estimated delivery times are provided by the carrier and are not guaranteed. Ownership and risk of loss pass to the customer upon delivery of the shipment to the carrier.

SHIPPING COSTS  
Shipping costs are calculated at checkout based on the selected shipping method, package weight, and destination.

ORDER TRACKING  
Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.

DELAYS & CARRIER ISSUES  
La Purisima Naturista is not responsible for shipping delays caused by carriers, weather conditions, incorrect addresses, or other factors beyond our control.

INCORRECT OR INCOMPLETE ADDRESSES  
Customers are responsible for providing accurate and complete shipping information. Orders returned due to incorrect or incomplete addresses may require additional shipping fees to be reshipped. Orders cannot be modified once they have entered processing.

SIGNATURE REQUIRED

Orders above $100 may require an adult signature upon delivery for security purposes.

DELIVERED PACKAGES

If the carrier marks a package as delivered but the customer cannot locate it, the customer should first verify the shipping address, check with neighbors or household members, and contact the carrier. La Purisima Naturista is not responsible for packages marked as delivered by the carrier.

LOST OR DAMAGED PACKAGES  
If your package is lost or arrives damaged, please contact us as soon as possible so we can assist you in filing a claim with the carrier.

CONTACT  
For any shipping-related questions, please contact us:

Email: info@lapurinaturista.com 
Phone: +1 (714) 398-3195